A driving instructor who gives lessons in a motor car in
return for payment must be on the “Register of Approved Driving Instructors”
(ADI’s). To gain entry to the register prospective instructors need to pass a
series of examinations administered by the Driver Vehicle Agency (DVA). People
training to qualify as ADI’s who have part completed the examinations can
obtain from the Agency a licence to acquire practical experience which is
strictly limited to six months. Once fully qualified and on the register, ADI’s
are regularly tested by DVA to check their continued ability to give
instruction to an acceptable standard.
NB All ASM instructors are fully qualified.
DVA and the driving instruction industry place great emphasis
on professional standards and business ethics.
• The instructor will at all times behave in a professional
manner towards clients.
• Clients will be treated with respect and consideration.
• The instructor will try to avoid physical contact with a
client except in an emergency or in the normal course of greeting.
• Whilst reserving the right to decide against giving tuition,
the instructor will not act in any way which contravenes legislation on
• The instructor will safeguard and account for any monies paid
in advance by the client in respect of driving lessons, test fees or for any
other purpose and will make the details available to the client on request.
• The instructor on or before the first lesson should provide
clients with a written copy of his/her terms of business to include legal
identity of the school, with full address and telephone number at which the
instructor or his/her representative can be contacted
• The price and duration of lessons
• The price and conditions for use of a driving school car for
the practical driving test
• The terms under which cancellation by either
party may take place
• Procedure for complaints.
• The instructor should check a client’s entitlement to drive
the vehicle and his or her ability to read a number plate at the statutory
distance on the first lesson. When presenting a client for the practical
driving test the instructor should ensure that the client has all the necessary
documentation to enable the client to take the test and that the vehicle is
• Instructors will advise clients when to apply for their theory and practical driving tests, taking account
of local waiting times and forecast of clients’ potential for achieving the driving test pass standard.
The instructor will not cancel or re-arrange a driving test without the client’s agreement.
In the event of the instructor’s decision to withhold the use of the school car for the driving test, sufficient notice should be given to the client to avoid loss of the DVA test fee.
• The instructor should at all times, to the best of his or her ability, endeavour to teach the client correct driving
skills according to DVA’s recommended syllabus.
• Advertising that refers to clients’ pass rates should not be
open to misinterpretation and the basis on which the calculation is made
should be made clear.
Complaints by clients should be made in the first instance to the driving instructor/driving school/contractor
following the complaints procedure issued. If the instructor is a member of the Associated Schools of
motoring organisation you may refer your complaint to them for arbitration.
• Failing agreement or settlement of a dispute
reference may be made to Driver Vehicle Agencies Registrar of
Approved Driving Instructors who will consider the matter and
• Should the Registrar not be able to settle the dispute he or
she may set up a panel, with representatives from the ADI industry, to consider
the matter further or advise that the matter should be referred to the courts
or other statutory body to be determined.
For further information or advice write to: The
ADI Registrar, Driver vehicle Agency, Balmoral Road Belfast, BT12
6QL. Tel: 02890 547933.